The Turnip Truck
  • 25-Sep-2018 to 24-Nov-2018 (CST)
  • East
  • Nashville, TN, USA
  • Salary
  • Full Time

Meat Department Manager Job Description:

Summary of Position:

The Meat & Seafood Manager has the responsibility to meet monthly, quarterly, or annual sales and profitability goals.  The Meat & Seafood Manager provides strong day to day leadership of staffing to achieve sales initiatives, merchandising goals, expense control, and overall financial and operational performance of the their department.  Provide a safe and compelling shopping experience and working environment for our customers and associates.  Drives and models the company's culture of integrity and transparency within the store and the community.  Proactively take steps to ensure all associates, including themselves deliver a "wow" shopping experience for the customer.

THE JOB

         The Meat and Seafood Department Manager exhibits excellent service for customers and staff and ensures that all department staff is customer focused and provides excellent service

         Knows store layout and is aware of products in other departments

         Oversees the production, counter, wrapping and packaging responsibilities

         The major challenges to this position are to remain abreast of changing owner/customer needs, new products, effective selling techniques, providing the atmosphere in which the product is presented and to supply high quality product that are well merchandised at all times

         Receive orders, or ensure proper receiving by department staff, in accordance with established procedures.

         Review invoices for accuracy, break into inventory categories.

         Establish standards for meat cutting to meet quality, pricing, margin control, and customer service goals.

         Establish and oversee adherence to health and safety standards and practices for department meat cutting and handling.

         Plan attractive meat and seafood displays, using color and texture to enhance.

         See that displays are replenished, rotated, checked for quality.

         Assist customers with product questions and special orders. Offer samples and suggestions for purchase and preparation in a friendly, courteous manner.

         Provide product information for newsletter, promotions, and customer inquiries.

         Ensure accurate product labeling and clear, attractive signs.

         Get credit from suppliers where applicable for returned or low-quality product. Ensure department waste items are properly disposed of.

         Maintain meat displays, freezer and prep & storage areas in clean, orderly condition, meeting health department standards.

         Maintain department equipment in working order. Advise General Manager of equipment repair or replacement needs.

         Ensure on-the-job training, conduct performance evaluations and take disciplinary action as needed following established policies.

         Ensure department staff are informed of store wide meetings and policy changes.

THE SKILLS THAT ARE NEEDED

         Familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.

         Must have basic knowledge of math, weights, and measures.

         Advanced knowledge of Meat & Seafood products and ability to reference customer questions.

         Ensure accurate, up-to-date prices of produce products in POS system and shelf tags through coordination with receiving and marketing.

THE EXPERIENCE

         Minimum 3-5 years' experience in Meat & Seafood department or equivalent experience.

         Minimum of three (3) year experience managing teams.

         Strong P&L and financial acumen understanding.

         Experience coaching and developing team members preferred

         Ability to communicate effectively, both written and verbal.

         Proven ability to lead through influencing required.

OTHER RESPONSIBILITIES

         Attend Management Team meetings and storewide meetings.

         Perform other tasks assigned by Store Director.

         Assist customers in all departments, in prompt friendly courteous manner, referring them to other staff when necessary.

         Answer & route phone calls.

         Ensure accurate, up-to-date prices of produce products in POS system and shelf tags through coordination with receiving and marketing.

Essential Functions

         The potential for prolonged standing, walking, squatting and/or bending and ability to lift heavy boxes up to 75 lbs.

         Occasional high stress when dealing with systems/customers/staff, working a flexible schedule to include a variety of shifts -- afternoons, nights, weekends, and holidays.

KEY COMPETENCIES

         Transformational Leader

         Owner, thinks like its "their company", loves this lifestyle

         Leads Change through process, communication and most importantly by example

Builds and Leads Great Teams

         Attracts great people, spots the best easily, people want to work for them

         Develops the bench

         Raises the bar on performance and celebrates the wins

Figures It Out

         Always learning, loves getting smart on a topic, intellectually curious

         Proven technical/functional leader, can crack the code quickly

         Strategic Visionary, obsessed with trend, detail and what it "could be"

Gets It Done

         Fast answer, right answer

         Prioritizes to win, knows the "need" to do's vs the "nice" to do's

Why we do what we do

         Love the Lifestyle

         We are consumed with our products: the taste, the benefits to ourselves and community

         We choose to work at The Turnip Truck because it is part of our lifestyle, not just a job

         We apply what we learn about our products each day to ourselves as well as our customers

Learn & Teach

         As associates we learn new things about our products and we teach our customers not only "what" we sell but "why" we sell it

         Our favorite thing to say is, "Did you know that..?

         We commit to learning new things every day to make ourselves and our customers better at making healthy choices for themselves and their families IMPORTANT DISCLAIMER NOTICE:

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.

The Turnip Truck
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